Privacy policy
PRIVACY POLICY
This Privacy Policy explains how jimblackstone handles personal information in connection with https://jimblackstone.com/ and our customer services.
Information We Handle
When you purchase from us or contact us, we process information such as your name, contact details, billing and delivery addresses, order details, payment status, and customer service communications.
Our ecommerce platform and service providers may also process technical information associated with operating the website, maintaining security, and completing transactions.
How Information Is Used
We use information to process orders, arrange delivery, provide support, handle returns and refunds, maintain necessary records, prevent fraud, and meet legal obligations.
Where marketing communications are offered, you can unsubscribe using the instructions in those messages. Essential order and service communications may continue.
Service Providers
Information is provided to relevant service providers as needed to operate the store and fulfill purchases, including ecommerce, payment, delivery, and customer support providers.
Information may also be disclosed where required by law or necessary to protect legal rights.
Cookies and Privacy Choices
Our website and its service providers use technologies necessary to support website functions and checkout. Review any privacy preference tools displayed on the website for additional choices. Browser settings can also manage cookies, although blocking them may affect functionality.
Retention and Security
We retain information for appropriate operational and legal purposes, including transaction records, customer support, disputes, and legal compliance.
We use appropriate safeguards, but no online transmission or storage method can be guaranteed completely secure.
Your Rights
Depending on applicable law, you may have rights to request access, correction, deletion, or other choices concerning your personal information. We may need to verify your identity before responding.
Contact
For privacy questions or requests:
Email: CS@jimblackstone.com
1850 Bryan Station Rd
Lexington, KY 40505
United States
We will update this policy when our practices or applicable requirements change and provide additional notice where required.